Covid-19 Information & Extended Return Policy Information
We as a company, to ensure the safety of our team members, our customers and our broader community have taken the following steps:
Minimizing our team’s exposure to the virus by encouraging distance and flexibility. Corporate and customer service staff has transitioned to remote work and warehouse staff has staggered shifts in much smaller teams. Due to these changes, shipping times may be delayed as well processing returns. Rest assured, we're working hard to deliver your order as soon possible and will receive receive an automatic tracking link as soon as your order ships.
Thank you for your patience.
Shipping + ReturnsIf you are not 100% satisfied with your purchase at threads4thought.com, we will accept returns for a refund or store credit for items purchased on threads4thought.com.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of receipt for a refund, exchange or a store credit. Products must be in the condition you received them.
Please note, Gift Cards, special priced & clearance items and where noted items are eligible for exchanges and store credit only. Refunds will not be authorized on these items. No returns are allowed for final sale items.
To request a return or an exchange, please follow these simple steps:
- Go to the Returns page by following the Request Return link at the bottom of every page.
- Look up your order. You will need your order/invoice number and the email address associated with that order.
- Once your order is found, you will see a list of items on that order. Select return reason and a resolution top for each item you are returning.
- Submit your request.
- After you submit the request you will be given the option to create your return shipping label. Follow the instruction to generate and print your label.
- Attach your printed label to your return shipment. It should be addressed to the following:
Threads 4 Thought
Attn: Online Returns
2311 S. Santa Fe Ave
Los Angeles, CA 90058
- Once your shipment is received you will be notified via email of the status of your refund/exchange/store credit.
- You can check on the status of your return at any time by going to the Returns page.
All refunds to credit cards will appear within 1-2 billing statements.
Questions? Contact us via email or Call 855-T4T-9060 (848-9060)